me: Place where I work scheduling, how can I help you?
pt: Listen lady this is what I need. I need a stress test.
me: Okay, what kind of stress test?
pt: I don't know, the one for your heart.
me: All stress tests are for your heart. Can you please read to me what your order says?
pt: I can't read this lady, it's just a stress test. A test for the heart, like I already said.
me: Well I need to know what kind of stress tests because there are different ones. Do you have your doctor's phone number?
pt: You need to relax lady, quit dismissing me and just schedule the damn test!
me: Sir, do not talk to me like that.
pt: Well you just need to do your damn job and schedule a stress test! It's not that hard!
me: I will not be scheduling anything if you are talking to me like that. I need this information to do my job, like you say you want me to do. So if you continuing to be rude I won't be helping you.
pt: UGH! Fine. Relax lady, I know how to read. It says nuclear stress test. Does this mean you can schedule me now? I mean damn.
me:
No comments:
Post a Comment