On today's episode: some people really don't listen.
me: Alright, and your test will be at a new location, would you like the address?
patient: No, that's okay I've been having my tests done there for years. I know exactly where it is.
me: That's not possible, they just moved tests there in May. Would you like the address?
pt: Wait...you're telling me they moved?
me: Yes, that's what I just said. So....would you like the address?
me: Okay, so they have a 1230p or 130p available. Which would you prefer?
pt: Great, so 1pm.
me: No, they have a 1230p or 130p. Which one would you like?
pt: Yes, that's great. 1pm.
me: Ma'am, I said 130p. Not 1pm. They do not have a 1pm.
pt: But I want the 1pm. Fine, I guess I will settle for the 130pm.
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