pt: Hi my husband needs a TC of his head.
me: *pulls up account* Well it looks here that we have an order for an ultrasound of his thyroid ordered by Dr. Fred.
pt: Yes, same test but different doctor.
me: Tell me again what your order says?
pt: I just read it to you. TC of his head just ordered by a different doctor.
me: Okay, I don't know what a TC is. Does the order say TC?
pt: No it's the same test that you said you had just ordered by a different doctor.
me: We have an ultrasound order, and I have no idea what a TC is.
pt: TC!
me: Are you trying to say CT? Like CAT scan?
pt: That's what I've been saying! Are you going to schedule or not?!
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