pt: Hi, I need to schedule a CT scan.
me: Okay and your name and dob?
pt: Patrick, dob 12/20/40. Send me a card!
me: Card?
pt: For my birthday!
me: It's a little too soon for that, don't you think? It's not even December yet.
pt: Oh you think you're funny, huh.
me: I mean, I know I'm funny. But what kind of CT scan do you need?
pt: CT of my abdomen. And I want mornings.
me: How about 8am on November 8. And it'd be at the new facility.
pt: That's fine with me. But new facility? They moved?
me: Yep! CTs are done now at the new facility. Would you like the address?
pt: Well why didn't they ask me about that first?
me: Ask you to move the ct scans?
pt: Yeah! Not even a courtesy call. What the heck is that about?
me: I mean, did you check your email? Maybe your personalized opinion form ended up in the spam folder.
pt: You really are a sassy one, huh. I like you. Thank you for that. I hope you have a fantastic day today!
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