me: Central scheduling, how can I help you?
pt: I need to refill my prescription. It's expired.
me: That would be a call to your physician. I can't refill prescriptions, this is scheduling. For outpatient testing.
pt: Then give me the number.
me: I don't have that information. You can google it though.
pt: You seriously are telling me that you can't give me the phone number?
me: That is what I said, yes. I don't have all the physicians numbers.
pt: He's in Livonia!
me: Great, google will be able to give you that information.
pt: Useless *click
me:
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